Frequently asked questions

What makes Stay Aviora different from other booking platforms?

From private villas and chic apartments to boutique stays, Stay Aviora offers a curated collection designed for every kind of luxury traveller. We provide a personalized concierge experience, unlike generic listing sites.

Are all properties personally verified?

Yes. Every property undergoes a strict vetting process for quality, amenities, and safety before being included in our collection.

Can I request bespoke services during my stay?

Absolutely. From private chefs and chauffeurs to spa treatments and curated excursions, our concierge team tailors your stay to your preferences.

How do I enquire about a villa?

Simply fill out our enquiry form or contact our concierge team. We’ll understand your needs and share handpicked villa recommendations that fit your occasion.

Do I need to make full payment upfront?

No. Our process is transparent and flexible. Once you select your villa, we’ll guide you through secure payment options in line with the property’s policy.

What occasions are your villas ideal for?

Our portfolio includes villas perfect for family holidays, private celebrations, destination weddings, corporate retreats, and serene wellness getaways.

How does Stay Aviora handle cancellations or changes?

Each villa has its own cancellation policy. Our concierge will explain the terms clearly before booking, ensuring transparency and peace of mind.

Is my personal information kept secure?

Yes. We take privacy and data security seriously, ensuring all your information is protected and used only for booking-related purposes.

How can I trust that my booking is genuine?

Stay Aviora partners directly with villa owners and trusted property managers. Every booking is confirmed with official documentation, ensuring authenticity and reliability.